I recently took both my laptop and my mum's in to Fix My PC. I am extremely satisfied with the service, the cost of the work and the results they produced. After a failed update my Windows was corrupt making my laptop unusable with the possibility of losing all of my data. My mum managed to melt her keyboard after an insident with a hairdryer following a spillage! I had contact with 3 different members of staff, both over the phone and in the shop and every time I found excellent customer service, polite and very helpful. They were honest and realistic about what could be achieved. Both laptops are now in full working order with recovered data. I would very much recommend Fix My PC.